• Full name

• Email address

• Phone number

• Mailing address

• IP address

• Device information

• Records of your communication with us via email, SMS, or live chat (via Intercom or other platforms)

• Browser type and version

• Time zone setting

• Pages visited, time spent on pages

• Clickstream data

• Preferences for events and services

• Interests in branded experiences

• Company name, industry, and role (if applicable)

We use your personal data for the following purposes:

• To provide and improve our marketing services and client experiences

• To respond to inquiries and provide customer support

• To send service-related and promotional communications

• To verify your identity and manage communications, including SMS-based interactions and notifications

• To process bookings, registrations, and client service arrangements

• To comply with legal obligations

We use SMS to communicate with clients and prospects as part of our customer service and marketing communications.

What We Collect:

• Your mobile phone number

• Consent to receive SMS communications

• Consent timestamp and IP address (when applicable)

How We Use SMS Data:

• To send appointment confirmations, service updates, and promotional offers

• To verify your identity when using certain services

• For two-factor authentication or secure access when applicable

Third-Party Tools:
SMS messages may be managed via trusted third-party providers like Intercom. These providers adhere to data protection frameworks and maintain industry-standard safeguards.

Who SMS Data Is Shared With:
Your phone number and consent information are only shared with providers that facilitate the delivery of our SMS communications. We do not sell or share this information with unauthorized third parties.

You may opt out of SMS communications at any time by replying “STOP” to any of our messages.

We may share your information with the following:

• Service Providers: Companies that support our business operations, including IT, email and SMS delivery, and analytics

• Legal Authorities: If required to do so by law, subpoena, or to protect our legal rights

• Business Transfers: In case of a merger, acquisition, or asset sale

We do not sell your personal information to third parties.

As a global marketing firm, your information may be transferred to – and processed in – countries other than your country of residence, including Canada, the United States, the United Kingdom, and the European Union.

We ensure that such transfers comply with applicable data protection laws by using contractual safeguards like Standard Contractual Clauses (SCCs) or ensuring the recipient is certified under relevant privacy frameworks.

We retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

Depending on your jurisdiction, you may have rights that include:

• Access to the data we hold about you

• Request correction or deletion of your data

• Object to or restrict the processing of your data

• Withdraw consent (e.g., for SMS marketing)

• File a complaint with a data protection authority

To exercise these rights, please contact us at: privacy@ripe.vip

We employ technical and organizational safeguards to protect your personal information, including encrypted data transmission, secure storage, and strict access controls. However, no system is 100% secure.

We use cookies and similar technologies to enhance user experience and analyze website traffic. You may configure your browser settings to refuse cookies.

Please see our Cookie Policy for more details.

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect data from children.

We may update this Privacy Policy from time to time. Updates will be posted at www.ripe.vip/privacy-policy with a new “Last Updated” date.

If you have any questions about this Privacy Policy, please contact:

Ripe VIP | Exclusive Marketing Solutions
Email: concierge@ripe.vip
Website: https://www.ripe.vip